Rakan’s background sits at the intersection of clinical practice and software building. He’s worked hands-on across product design and engineering, translating real clinical workflows into systems teams can actually run day to day. His focus is turning complexity into clarity: structured program operations, dependable data, and simple experiences that don’t slow people down.

At NarraLabs, he drives product direction from first principles: what the program owner needs to measure, what the frontline team needs to execute, and what leadership needs to govern.